Mercure Queenstown Resort
Cosa dicono gli ospiti
The mercure is what you expect in a 4 star hotel, with the addition of a jaw dropping view. We felt very comfortable and safe during our stay. The location is just outside the main bit of town. It's a pleasant 10-15 min walk downhill to town with stunning views, and easy $10 or less uber trip back up the hill. The location of the hotel is a plus however - jaw dropping views of the remarkables and lake without being too remote. The room itself was clean and neat - the beds are moderately comfortable for a hotel bed but nothing to write home about. The staff are very friendly and helpful. The buffest breakfast is a healthy price and quite yummy. We would definitely book the mercure again as it is good value for money, comfy, close to town and stunning view.
Hannah
gennaio 2025
absolutely stunning views quick and easy to get into town , reception staff at check in and out were super friendly and helpful
Kristina
febbraio 2025
The hotel is located a few minutes by car from the center so it is quiet. It offers great views of the lake and mountains. I ordered a coffee at the bar; the bartender was efficient and very polite.
Benjamin
gennaio 2025
The photos don’t do this place justice! It’s a lot nicer in real life. Everything was spotless and clean! Very impressed! You get your moneys worth staying here, staff were exceptional, we were upgraded upon arrival to a lake view room which had stunning views. Very quiet room, no noise disturbance throughout our entire stay (4days). Facilities were great, sauna was lovely, pool area always kept clean and tidy, spa gets cleaned twice a day which is great. Kids enjoyed the pizza we ordered from the bar. Coffee was great! So impressed by this resort I would definitely recommend staying here especially families. All the staff we came across were so friendly and eager to help and made sure we were comfortable and happy with everything. Location is close to the city centre, walkable distance however we did Uber back as hill was quite steep, Ubers will cost you no more than $13 one way to city centre. $45 to the airport.
Jessie
ottobre 2024
I loved everything about the place was very clean and stylish, room was big and nicely laid out. The staff were kind , helpfull , amazing and made up a nice plate with happy anniversary written in chocolate with some treats on it after they found out it was our honeymoon and the breakfast was amazing with so many options . Also had alot of facilities there which we didnt use but great to have the option
Harrison
novembre 2024
We recently stayed at the Mercure Resort with our family, and it was an experience to cherish! Although the resort is a bit away from town, the picturesque and serene location up the hill more than makes up for it. The breathtaking views and tranquil atmosphere provided the perfect escape from the hustle and bustle of daily life. The resort itself is beautifully maintained, offering a wonderful blend of comfort and nature. The staff were incredibly friendly and accommodating, making our stay even more enjoyable. Room was clean, and well-equipped with all the amenities we needed.
Alex
giugno 2024
The room was spacious and very comfortable. The view was amazing. The location was good, but being just out of the main township and up a steep hill - guests should bear this in mind. There were plenty of options and choices in the buffet breakfast and the food was very nice.
Jacqueline
marzo 2025
View amazing. location great if you have a car and bus stop is few minutes walk down the road at the other hotel. Room was great, even had slight mountain view when we booked garden view. Also had 2 double beds and was given everything we needed. Bar area was really nice and cozy with the seats. Food was brilliant. Staff were very friendly. Highly recommend staying here.
Ellen
luglio 2024
We love that our children were allowed to stay for free and we don’t have to book 2 rooms to accommodate all of us. We love the view of the lakeview room and the free parking outside the hotel. We ordered food from room service and their chicken pizza was so delicious. The rooms are clean and tidy and they provide really nice bathroom amenities. They also gave fresh milk to our kids free of charge. Overall our stay was really good, we would like to come back and stay here again.
Sedd
luglio 2024
Absolutely fabulous staff at the Mecure, very friendly and helpful and willing to go the extra mile. We were pleasantly surprised on arrival to learn we'd been upgraded to a partial lake view room, which was wonderful. We've stayed at the Mecure twice before, and the last time was 5 yrs ago. We were really impressed by the new room decor, massive televisions and nice furnishings.
Dunedintraveller
aprile 2024
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